Australian orders: Freight on your order is calculated at the time of
Checkout. The amount of freight added to your order is calculated at standard
Australia Post rates for delivery to your postcode by Registered Mail.
Australia Post will deliver your order to the shipping address shown on your
Order Confirmation. You will be required to sign for your order. In the event
that you are not at home, Australia Post will leave a card notifying you that
your parcel is awaiting delivery at your local Post Office. We will notify you
of the date of dispatch and the Registered Number of your parcel. The estimated
delivery time shown at checkout is for in-stock items only. Please add an
additional 5 days to the estimated delivery time for receipt of personalised
items that we need to make specially for you.
If the freight charge that is automatically calculated seems too much, please
don't hesitate to contact us and we will assist you with any alternative
delivery options. If the size of your order results in the shipment of more
than one parcel, the freight cost added to your order at the time of checkout
may increase from the amount shown. In this case, we will contact you to
confirm the actual freight cost of your order. We may also elect to ship your
order by TNT Australia Road Express for large bulky items which are not accepted
by Australia Post.
If you require delivery by Express Post, please select this option at
Checkout. Alternatively, please call us on Freecall 1800 200 493 or 02 9484
9074.
InternationalOrders: Freight on your order is calculated at the
time of Checkout. The amount of freight added to your order is calculated at
standard Australia Post rates for delivery to your shipping address by Air Mail
based on the packed weight of your parcel. If the freight charge that is
automatically calculated seems too much, please don't hesitate to contact us and
we will assist you with any alternative delivery options. Please Note:
There is no Australia Post Service by Sea Mail to New Zealand or Japan.
